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Terms & Conditions
Effective Date: October 6, 2026
Welcome to Ancient Root Botanicals.
These Terms & Conditions (“Terms”) govern your access to and use of the Ancient Root Botanicals website, including all purchases made through the website.
By accessing the website, placing an order, or using our products or services, you agree to these Terms.
If you do not agree with these Terms, do not use the website or purchase our products.
1. About Ancient Root Botanicals
Ancient Root Botanicals offers botanical products, including Aloe Ferox Crystals.
Ancient Root Botanicals
670 N. Nova Road
Ormond Beach, FL 32174
United States
Email: customercare@AncientRootsBotanicals.com
2. Eligibility
By using this website or placing an order, you represent that you are legally capable of entering into a binding agreement.
If you are under the age of majority in your jurisdiction, you may use the website only with the permission and involvement of a parent or legal guardian.
We reserve the right to refuse service, restrict website access, or cancel orders when reasonably necessary.
3. Product Information
We make reasonable efforts to provide accurate descriptions, photographs, quantities, pricing, directions, and other information relating to our products.
Aloe Ferox Crystals are a natural botanical product. Natural products may vary in appearance, texture, color, consistency, aroma, granule size, or other characteristics.
Such natural variations do not necessarily indicate that the product is defective.
Product photographs are provided for general reference and may not precisely represent every batch.
We reserve the right to change product descriptions, packaging, quantities, pricing, availability, instructions, or other website content when appropriate.
4. Intended Use and Directions
Aloe Ferox Crystals are intended to be used only in accordance with the directions and warnings provided by Ancient Root Botanicals on the product label, packaging, or website.
Current general usage directions include:
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Start small at approximately 50 mg
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Approximately 50 mg may be roughly comparable to a small match-head-sized amount
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Place the product on the back of the tongue and follow with juice or water, or dissolve it in liquid
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Adjust use according to individual tolerance or preference
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Do not exceed 300 mg
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Evening use may be preferred
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Stay adequately hydrated
Customers must follow all current directions and warnings appearing on the product packaging and website.
If instructions appearing on the product packaging differ from older information found elsewhere, the current product labeling should be followed.
5. Optional 3-Day Digestive Reset
Ancient Root Botanicals may provide an optional three-day use routine referred to as the 3-Day Digestive Reset.
This routine is optional and is not required for use of the product.
The current optional routine may include:
Day 1 – Start Low
100 mg in the evening.
Day 2 – Adjust if Needed
100–150 mg in the evening.
Day 3 – Assess and Finish
Approximately 200 mg.
Customers should not exceed the maximum amount stated on the product label or website.
The optional routine is provided for general informational purposes and is not a substitute for individualized medical advice.
6. Important Health and Safety Warning
DO NOT USE THIS PRODUCT IF YOU ARE PREGNANT OR BREASTFEEDING.
Consult a qualified healthcare professional before using Aloe Ferox Crystals if you:
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Have any medical condition
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Take prescription medication
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Take over-the-counter medication
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Use other botanical products or supplements
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Have allergies or sensitivities
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Have gastrointestinal, kidney, cardiac, metabolic, or other health concerns
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Are uncertain whether the product is appropriate for you
Individual reactions to botanical products can vary.
Stop use and seek appropriate medical advice if you experience an adverse, unusual, or unexpected reaction.
In the event of a serious or potentially life-threatening reaction, seek emergency medical assistance.
7. No Medical Advice
Information contained on the Ancient Root Botanicals website, product pages, packaging, emails, educational materials, or other communications is provided for general informational purposes only.
It is not intended to constitute medical advice, diagnosis, treatment, or individualized healthcare advice.
Nothing provided by Ancient Root Botanicals should be used as a substitute for professional medical advice.
Do not disregard, avoid, or delay seeking professional medical advice because of information appearing on our website or materials.
8. FDA Disclaimer
Statements relating to botanical products have not necessarily been evaluated by the U.S. Food and Drug Administration.
Unless expressly authorized and legally permitted otherwise, our products are not intended to diagnose, treat, cure, or prevent any disease.
9. Customer Responsibility and Assumption of Risk
By purchasing or using Aloe Ferox Crystals, you acknowledge that botanical products can affect individuals differently.
You are responsible for determining whether the product is appropriate for you.
To the fullest extent permitted by applicable law, you voluntarily assume the risks associated with your decision to purchase, possess, prepare, or use the product.
Your use of the product is at your own risk, subject to rights and protections that cannot legally be waived.
You are responsible for:
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Reading and following all directions and warnings
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Using the product only for its intended purposes
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Using an appropriate amount
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Not exceeding the stated maximum amount
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Monitoring your individual response
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Staying adequately hydrated
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Consulting a healthcare professional when appropriate
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Discontinuing use if you experience an adverse or unexpected reaction
10. Misuse of Product
Ancient Root Botanicals is not responsible, to the fullest extent permitted by law, for injury, loss, damage, adverse reaction, or other consequences resulting from misuse of the product.
Misuse includes, without limitation:
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Using an excessive amount
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Exceeding the stated maximum of 300 mg
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Failing to follow directions
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Ignoring product warnings
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Use during pregnancy
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Use while breastfeeding
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Use despite a known sensitivity or allergy
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Use contrary to advice from a healthcare professional
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Use in combination with prescription medications, over-the-counter medications, botanical products, supplements, alcohol, drugs, or other substances without appropriate professional guidance
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Use in connection with an underlying medical condition without appropriate professional guidance
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Failure to maintain reasonable hydration
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Continuing to use the product after experiencing an adverse or unexpected reaction
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Improper preparation
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Improper storage
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Alteration of the product
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Providing the product to another person contrary to applicable warnings
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Use for purposes not described or intended on the product label or Ancient Root Botanicals website
Nothing in these Terms eliminates liability that cannot lawfully be excluded or limited.
11. No Guarantee of Results
Individual experiences and responses vary.
Ancient Root Botanicals does not guarantee any particular health, digestive, wellness, physical, therapeutic, or other result from use of Aloe Ferox Crystals.
Testimonials, customer reviews, historical information, educational materials, or descriptions of individual experiences do not constitute a guarantee that another customer will experience the same result.
Our 60-Day Money-Back Guarantee is a customer-satisfaction policy. It is not a guarantee of any medical, health, digestive, therapeutic, or wellness outcome.
12. Orders
By placing an order, you represent that the information you provide is complete and accurate.
An order is not finally accepted until payment has been successfully processed and the order has been accepted for fulfillment.
We reserve the right to refuse, limit, or cancel orders for reasons including:
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Product availability
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Pricing errors
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Listing errors
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Payment problems
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Suspected fraud
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Violation of these Terms
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Shipping restrictions
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Suspected unauthorized resale
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Other legitimate business or legal reasons
If we cancel an order after payment has been received, the appropriate purchase amount will be refunded.
13. Prices and Payment
Prices are displayed in the currency shown on the website.
Prices may change without prior notice.
Applicable taxes, shipping charges, international shipping costs, or other charges may be displayed during checkout.
By providing payment information, you represent that you are authorized to use the payment method provided.
Payments may be processed through Wix or other third-party payment providers.
Ancient Root Botanicals may not directly receive or store complete payment-card information.
14. Shipping Within the United States
Ancient Root Botanicals currently offers free standard shipping within the 48 contiguous United States unless otherwise stated on the website.
Free contiguous-U.S. shipping does not automatically include:
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Alaska
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Hawaii
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Puerto Rico
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Guam
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U.S. Virgin Islands
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Other U.S. territories or possessions
Any applicable shipping charge for locations outside the 48 contiguous states will be displayed or communicated when available.
Shipping and delivery dates are estimates and are not guaranteed unless expressly stated otherwise.
15. International Shipping
Ancient Root Botanicals may accept international orders.
International customers are responsible for:
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International shipping charges
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Customs duties
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Import taxes
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Value-added taxes
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Brokerage charges
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Handling charges
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Governmental fees
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Other destination-country costs
These charges are not included in free U.S. shipping.
International customers are solely responsible for determining whether Aloe Ferox Crystals may lawfully be imported, possessed, purchased, or used in their destination country or jurisdiction.
Ancient Root Botanicals does not guarantee that a product is lawful for importation into every country.
If an international shipment is:
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Refused by the recipient
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Rejected by customs
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Seized by customs
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Destroyed by customs
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Returned due to import restrictions
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Returned because duties or fees were not paid
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Otherwise undeliverable because of destination-country regulations
Ancient Root Botanicals is not responsible for the resulting loss, delay, fees, or charges to the fullest extent permitted by law.
International shipping charges and related costs are non-refundable in such circumstances.
16. Delivery Information
Customers are responsible for providing an accurate and complete shipping address.
We are not responsible for delays or delivery failures caused by incorrect or incomplete address information supplied by the customer.
Shipping delays may occur because of:
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Carrier delays
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Severe weather
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Natural disasters
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Customs
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Government action
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Transportation disruptions
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Labor disruptions
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Supply-chain problems
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Other events outside our reasonable control
17. 60-Day Money-Back Guarantee
Ancient Root Botanicals offers a 60-Day Money-Back Guarantee on eligible purchases of Aloe Ferox Crystals.
The 60-day period begins on the date of purchase.
To qualify, you must contact Ancient Root Botanicals within 60 calendar days of the purchase date.
You do not need to provide a reason for requesting a refund.
No Questions Asked
Our guarantee is provided on a no-questions-asked basis.
You may be asked to provide basic information necessary to locate the order and process the return, such as:
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Your name
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Order number
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Email address associated with the order
You are not required to justify why the product did not meet your expectations.
Unused Portion Must Be Returned
To receive a refund, the customer must return the unused portion of the product.
The product may have been opened and tried.
The customer does not need to return a completely unused package.
However, any remaining unused portion must be returned before the refund can be processed.
Contact Us First
Do not mail a return without first contacting us.
To begin a return, email:
customercare@AncientRootsBotanicals.com
We will provide return instructions and the appropriate return address.
The customer must contact us within 60 days of the original purchase date and then return the product promptly according to the instructions provided.
18. Return Shipping Costs
The customer is responsible for all return shipping costs associated with the 60-Day Money-Back Guarantee.
Ancient Root Botanicals does not provide prepaid return labels and does not reimburse return postage unless required by law or expressly agreed otherwise.
We recommend using a trackable shipping method.
The customer is responsible for ensuring that the returned product reaches the return location provided by Ancient Root Botanicals.
19. Refund Amount
An approved money-back-guarantee refund covers the purchase price of the product only.
The following are not refundable:
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Original shipping charges, if any
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Return shipping charges
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International shipping charges
Any other governmental taxes, duties, or fees will be handled in accordance with applicable law and the policies of the relevant taxing or customs authority.
20. Refund Processing
Once the returned unused portion has been received, Ancient Root Botanicals will process the applicable refund.
Customers can generally expect the refund to be received within 3–4 business days after the return has been received and the refund processed.
The exact date on which a credit appears may depend on the customer's bank, credit-card issuer, or payment provider.
Refunds will generally be issued to the original payment method.
21. Abuse of the Guarantee
The 60-Day Money-Back Guarantee is intended to provide genuine customers with a reasonable opportunity to try the product.
To the extent permitted by law, Ancient Root Botanicals may refuse or limit claims involving:
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Fraud
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Materially false information
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Repeated or systematic abuse of the guarantee
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Unauthorized resale
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Manipulation of the return process
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Other bad-faith conduct
Nothing in this section limits consumer rights that cannot legally be waived.
22. Damaged, Defective, or Incorrect Orders
The 60-Day Money-Back Guarantee is separate from situations involving damaged, defective, or incorrect shipments.
If you receive an incorrect, damaged, or defective product, contact:
customercare@AncientRootsBotanicals.com
Please include your order information and, where reasonably requested, photographs or other information that helps us evaluate the issue.
Depending on the circumstances, we may provide an appropriate replacement, refund, store credit, or other remedy.
23. Order Cancellations
If you wish to cancel an order, contact us as soon as possible.
We cannot guarantee cancellation after processing or shipment has begun.
If an order has already shipped, the applicable return provisions will apply.
24. Promotions and Special Offers
Ancient Root Botanicals may periodically offer:
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Discounts
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Promotional codes
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Newsletter offers
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Subscriber-only promotions
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Free-shipping offers
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Other incentives
Promotions may have additional terms, expiration dates, exclusions, quantity limits, or eligibility requirements.
Unless expressly stated otherwise, promotions may not be combined.
25. Newsletter and Marketing Communications
If you voluntarily opt in to our newsletter or marketing communications, we may send you:
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Product information
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Company updates
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Educational materials
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Promotions
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Discounts
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Special offers
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Subscriber-only offers
You may unsubscribe at any time using the unsubscribe link contained in a promotional email.
Unsubscribing from promotional communications does not prevent us from sending transactional communications concerning orders, returns, refunds, or customer-service matters.
26. Website Content and Intellectual Property
Unless otherwise stated, website content is owned by or licensed to Ancient Root Botanicals.
This includes, without limitation:
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Text
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Product descriptions
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Images
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Photographs
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Graphics
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Logos
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Branding
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Videos
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Educational materials
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Page layouts
Website content may be used for personal, non-commercial purposes only.
You may not reproduce, distribute, republish, sell, modify, or commercially exploit our content without prior written permission, except as otherwise permitted by law.
27. Trademarks
The Ancient Root Botanicals name, logos, branding, and other proprietary identifiers may constitute trademarks or other proprietary rights.
No right or license to use these marks is granted except with our prior written authorization.
28. Prohibited Conduct
You agree not to:
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Use the website unlawfully
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Commit or attempt fraud
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Introduce malicious software
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Interfere with website security
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Attempt unauthorized system access
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Harvest customer information
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Impersonate another person
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Provide materially false information
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Interfere with website operation
We may restrict access or cancel transactions when we reasonably believe these Terms have been violated.
29. Third-Party Services
Our website may use or link to third-party providers, including:
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Wix
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Payment processors
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Shipping carriers
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Email providers
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Analytics services
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Social-media platforms
Third parties may operate under their own terms and privacy policies.
Ancient Root Botanicals is not responsible for third-party websites or services that we do not control.
30. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, WEBSITE CONTENT, AND PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS EXCEPT FOR EXPRESS RIGHTS PROVIDED IN THESE TERMS OR RIGHTS THAT CANNOT LEGALLY BE DISCLAIMED.
ANCIENT ROOT BOTANICALS DOES NOT WARRANT THAT:
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THE PRODUCT WILL PRODUCE A PARTICULAR RESULT
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THE PRODUCT WILL BE APPROPRIATE FOR EVERY INDIVIDUAL
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THE PRODUCT WILL BE FREE FROM ALL RISK OF ADVERSE REACTION
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WEBSITE INFORMATION WILL ALWAYS BE ERROR-FREE
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THE WEBSITE WILL ALWAYS BE AVAILABLE OR UNINTERRUPTED
THE 60-DAY MONEY-BACK GUARANTEE IS A REFUND POLICY AND DOES NOT CONSTITUTE A WARRANTY OF A PARTICULAR HEALTH, MEDICAL, DIGESTIVE, OR WELLNESS RESULT.
31. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANCIENT ROOT BOTANICALS AND ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, REPRESENTATIVES, AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:
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USE OR MISUSE OF THE PRODUCT
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FAILURE TO FOLLOW DIRECTIONS
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EXCESSIVE USE
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USE ABOVE THE STATED MAXIMUM
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USE DURING PREGNANCY OR BREASTFEEDING
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AN INDIVIDUAL ALLERGY OR SENSITIVITY
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AN UNDERLYING MEDICAL CONDITION
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MEDICATION OR SUBSTANCE INTERACTIONS
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USE FOR A PURPOSE NOT DESCRIBED ON THE LABEL OR WEBSITE
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CONTINUING USE AFTER AN ADVERSE REACTION
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WEBSITE USE
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SHIPPING DELAYS
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INTERNATIONAL IMPORT RESTRICTIONS
WHERE PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF ANCIENT ROOT BOTANICALS ARISING FROM A PARTICULAR PRODUCT PURCHASE SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID TO ANCIENT ROOT BOTANICALS FOR THE PRODUCT GIVING RISE TO THE CLAIM.
THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LEGALLY BE EXCLUDED OR LIMITED.
32. Release Relating to Misuse
To the fullest extent permitted by applicable law, customers release Ancient Root Botanicals and its owners, employees, representatives, agents, contractors, and affiliates from claims arising directly from the customer's knowing misuse of the product, including use contrary to clearly stated instructions or warnings.
This provision does not release claims that cannot legally be waived, including any rights provided by applicable consumer-protection law.
33. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Ancient Root Botanicals and its owners, employees, contractors, representatives, and affiliates from third-party claims, losses, liabilities, damages, and reasonable costs arising from:
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Your unlawful conduct
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Your material violation of these Terms
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Your unauthorized resale or redistribution of the product
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Your intentional misuse of the website
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Your intentional misuse or material alteration of the product
This provision does not apply where prohibited by law.
34. Privacy
Your use of the website is also subject to our Privacy Policy.
The Privacy Policy explains how Ancient Root Botanicals collects, uses, and shares personal information.
35. Governing Law
These Terms and transactions with Ancient Root Botanicals are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable federal or consumer law requires otherwise.
36. Informal Dispute Resolution
Before initiating arbitration, either party should make a reasonable good-faith effort to resolve the dispute informally.
Customers may begin the informal process by contacting:
customercare@AncientRootsBotanicals.com
The communication should briefly describe the issue and the requested resolution.
37. Binding Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Except for disputes eligible for small claims court as described below, disputes, claims, or controversies arising out of or relating to:
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These Terms
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The website
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A purchase
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Aloe Ferox Crystals
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Advertising or marketing
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A refund or return
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The relationship between you and Ancient Root Botanicals
shall be resolved through individual binding arbitration rather than a lawsuit in court, to the fullest extent permitted by applicable law.
Arbitration shall be administered by the American Arbitration Association (“AAA”) under the AAA Consumer Arbitration Rules then in effect, unless another procedure is required by applicable law.
The Federal Arbitration Act will govern the interpretation and enforcement of this arbitration agreement where applicable.
38. Arbitration Location
Unless the parties agree otherwise or applicable arbitration rules require another arrangement, arbitration shall be associated with Volusia County, Florida.
Hearings may be conducted remotely, by telephone, videoconference, written submission, or another method permitted by the arbitrator and applicable AAA rules.
39. Small Claims Court Exception
Either party may bring an individual claim in a court of competent jurisdiction that qualifies as a small claims court matter rather than proceeding through arbitration.
The claim must remain individual and must stay within the jurisdictional limits of the applicable small claims court.
40. Class-Action Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND ANCIENT ROOT BOTANICALS AGREE THAT DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS.
Neither party will seek to have a dispute heard as:
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A class action
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A collective action
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A representative action
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A consolidated action involving unrelated claimants
Unless both parties expressly agree otherwise, an arbitrator may not consolidate the claims of multiple customers or preside over a representative or class proceeding.
If applicable law determines that a particular claim or remedy cannot legally be subject to this waiver, that portion will be handled as required by law while the remaining enforceable provisions remain effective to the extent permitted.
41. Waiver of Jury Trial
To the fullest extent permitted by applicable law, by agreeing to binding arbitration, you and Ancient Root Botanicals knowingly waive the right to have covered disputes decided by a judge or jury in court.
This waiver does not apply to claims properly brought in small claims court or claims that legally cannot be subjected to arbitration.
42. Severability of Arbitration Terms
If any portion of the arbitration agreement or class-action waiver is found unenforceable, that provision will be severed or limited to the minimum extent necessary while the remaining arbitration provisions remain enforceable, except where applicable law requires otherwise.
43. Errors and Corrections
The website may occasionally contain typographical mistakes, pricing errors, inaccuracies, or outdated information.
We reserve the right to correct errors and update information.
If a material error affects an existing order, we may contact the customer and provide an appropriate remedy, which may include cancellation and refund.
44. Force Majeure
Ancient Root Botanicals is not responsible for delays or failures caused by circumstances beyond our reasonable control, including:
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Natural disasters
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Severe weather
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Fires
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Floods
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War
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Civil unrest
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Government action
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Carrier disruptions
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Labor disputes
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Customs delays
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Internet outages
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Supply-chain interruptions
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Public-health emergencies
45. Severability
If any non-arbitration provision of these Terms is found invalid or unenforceable, it will be limited or severed to the minimum extent necessary.
The remaining provisions will continue in effect.
46. No Waiver
Failure by Ancient Root Botanicals to immediately enforce any provision of these Terms does not waive the right to enforce that provision later.
47. Changes to These Terms
We may revise these Terms periodically to reflect changes in:
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Our products
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Our business practices
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Website functionality
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Shipping practices
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Service providers
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Applicable law
The revised version will be posted on this page with an updated effective date.
Changes will apply prospectively to the extent required by applicable law.
48. Contact Information
For questions regarding these Terms, product use, returns, or customer service, contact:
Ancient Root Botanicals
670 N. Nova Road
Ormond Beach, FL 32174
United States
